Make a boat insurance claim
Our experienced specialist boat claims team are dedicated to the efficient and professional handling of your claim.
In the unfortunate event of damage or loss, the last thing you want to encounter is difficulty notifying your insurer. That's why we've made it easy for you to get in touch in whichever way works best for you - whether that's using our online claim forms, on the phone or even by old-fashioned post.
How to make a claim
Call Us
01273 863 450 Lines are open Monday to Friday, 9.00am - 5.00pm We may record or monitor calls to improve our service
Call Us
...or, write to us
What to do in the event of damage or loss
- Report the circumstances as soon as possible to your broker or ourselves.
- Take immediate steps to minimise further loss (Navigators & General will reimburse reasonable expenditure), including prompt action to reduce damage to machinery immersed in water.
- If the accident has resulted in personal injury or damage to property or third parties, do not admit liability or take legal action without our consent.
- If towage or salvage is required to protect your vessel from serious damage, try to agree a realistic set fee before acceptance.
- Download our claims advice notes for help on how to make a claim.
- If you have purchased extra add-ons, login to your online account to view your personal documents.